Desktop Support Job in Eureka, California US
Desktop SupportTEKsystems Sacramento is looking for a Customer Care Technician I. The candidate will provide a key role for providing Tier 1 support (via phone, web, chat and email) on our clients IT Service Desk. Working flexible work schedules-including weekends when required-the Tech I is responsible for troubleshooting, tracking and escalating issues as needed in a 24x7x365, technical Service Desk environment. MAY REQUIRE CALL-BACK. Manages and triages multiple incoming priorities effectively by understanding the customer needs and providing a positive experience for the customer utilizing Read more […]