ENGAGEMENT DIRECTOR Job in Campinas Region
Sobre nosso cliente:Our client is a leading global with significant operations in Brazil.Oferta:Reporting to the head of BPO Americas, your main responsibilities will include:- Provision of account management disciplines, business management processes, and associated reporting;- Responsibility for financial performance of client contracts against budget;- Managing service delivery teams and acting as a positive role model for staff;- Ensuring that all service levels are met;- Operational compliance to ensure BPO fulfils its contractual obligations, including all obligations relating to services Read more […]