Enterprise Technical Support Sr. Analyst Job in Not Specified, Oklahoma US

Enterprise Technical Support Sr. AnalystPrincipal Duties and Responsibilities Work on highly complex customer technical issues utilizing sound judgment in order to resolve problems and provide recommendations with little or no involvement from management Devise creative and innovative approaches where established criteria do not exist Make significant decisions having considerable impact on normal operations, profitability, and/or reputation of Dell Provide telephone/email and remote diagnostic technical support of Dell Enterprise environments Verify warranty/support entitlement and determine appropriate Read more […]

April 6, 2011 • Tags: , • Posted in: General • Comments Off on Enterprise Technical Support Sr. Analyst Job in Not Specified, Oklahoma US