Global Product Services Lead recruitment
The duties and responsibilities of this role include:• Lead the transition of ownership and responsibility of ongoing maintenance of the Encyclopaedia from the Product Development team • Coordination of key feeds into the product, both internal external• Identification, measurement reporting of key metrics regarding completeness, accuracy and reviews• Documentation and process mapping of operational workflows• Subject matter Expertise for technology enhancements to support workflow and quality control enhancements• 2nd level support on queries relating to the product and provision Read more […]