Head of FMO Client Coverage Europe recruitment

Client Service / Client Relationship Management1. Primary point of contact for external clients for enquiries, complaints, resolving of discrepancies and transactional errors.2. Provide the highest standard of client service in response to client enquiries and complaints, so as to create improved, lasting relationships with our clients.3. Responsible for client satisfaction with service arrangements and delivery.4. Work with internal stakeholders for service requirements, enquiries, and instructions.5. Responsible for effective service recovery process through complaint logging and handling.6. Read more […]

February 1, 2012 • Tags: , • Posted in: Financial • Comments Off on Head of FMO Client Coverage Europe recruitment