HR Call Center Trainer and Quality Assurance Specialist Job in Northbrook, Illinois US

HR Call Center Trainer and Quality Assurance SpecialistAllstate corporate office in Northbrook, IL has an exciting new opportunity for HR Quality Assurance and Training professionals to lead in the development and implementation of our Human Resources Call Center. This role will identify appropriate ways to conduct training based on the subject matter and delivery method to ensure the ASK HR Call Center representatives have the skills needed to perform their job. This role will also perform quality assurance evaluations of Level 1 and Level 2 performance (phone, email and case handling). This role Read more […]

August 23, 2010 • Tags: , • Posted in: General • Comments Off on HR Call Center Trainer and Quality Assurance Specialist Job in Northbrook, Illinois US