2nd Line Support Analyst/Engineer
My client is a leading organisation who is looking for a 2nd Line Support Engineer / Analyst to join its infrastructure team on a permanent basis. This role is due to continued growth and they are now looking to recruit additional head count after demand from external clients. Key Responsibilities and Technical Skills are below: • Resolving complex server issues escalated by departments • Troubleshooting problems. • Providing support to client’s infrastructures and maintaining high availability • Ensuring clients are updated on current status of issues • Documenting troubleshooting carried Read more […]