Documentation Services Representative – WM Recycle America

Job Summary  Receives and processes moderately complex documents – handles the ‘back end’ side of customer service.    Essential Duties and ResponsibilitiesCreates, maintains and tracks spreadsheets regarding shipment/payment informationHandles follow up, primarily through email, with shipment companies and banksWorks closely with international countries – through email and spreadsheets – on information regarding shipmentsConducts follow-up work to evaluate and improve customer satisfaction.Provides advanced information and education to customers regarding service options, charges, billing, Read more […]

November 6, 2010 • Tags: , , , , • Posted in: General • Comments Off on Documentation Services Representative – WM Recycle America