IT Engagement recruitment
Job Title: IT EngagementThe Company:Leading Financial Firm The Role: Manage and support all service incidents personally through to a satisfactory completion ensuring client satisfaction.Develop and maintain the incident management process to the client’s satisfaction.Provide regular incident bulletins to the client, key stakeholders and the wider IT audience.Ensure effective and rapid response to major incidents.Ensure that any service breach is understood and documentedYour Profile:Excellent interpersonal skills with the ability to communicate effectively to both business and IT layers in fluent Read more […]