Japanese speaking L1 IT Support Analyst recruitment

The successful candidate will work in the eCommerce customer support center, answering business questions regarding UBS’ eCommerce applications, monitoring system infrastructures and coordinating with UBS’ production support teams.Key Responsibilities:Providing our customers with professional multi-lingual technical support for various business critical applications by phone, chat and emailTaking ownership of each client issue through root cause and solutionMonitoring system infrastructureInteracting on a daily basis with internal 2nd and 3rd level support staff, with Traders / Sales / Client Relationship Read more […]

March 5, 2012 • Tags: , • Posted in: Financial • Comments Off on Japanese speaking L1 IT Support Analyst recruitment