Service Supervisor

Service Supervisor – King of Prussia, PAJob Description The incumbent in this position is accountable for the development and implementation of store operational policies, and processes relative to automotive service. The Service Supervisor supports, organizes, directs, coaches and develops the Mechanical Customer Service Advisors (Mechanical CSA) and Service Technicians to achieve high levels of customer satisfaction and revenue growth. Accountability not only includes service process development, monitoring and tracking, but also includes training and expense accountability for the service organization. Read more […]

December 26, 2011 • Tags: , , , • Posted in: General • Comments Off on Service Supervisor

AT&T Area Mgr RAN Engineering

ATT Area Mgr RAN Engineering – King of Prussia, PAATT Area Mgr RAN Engineering – King of Prussia, PA – 1203129 Description Key Roles and Responsibilities Manage multiple RAN performance engineers that identify and troubleshoot network performance issues. Lead the performance triage process within the market and drive the resolution of customer impacting issues. Responsible for monitoring network performance metrics and developing action plans to address performance issues. Identify root causes, trends, and offenders with the goal of developing an understanding what it takes to close the gap towards Read more […]

August 2, 2011 • Tags: , , , • Posted in: General • Comments Off on AT&T Area Mgr RAN Engineering