Technical Agent

An opportunity has arisen for a Level 1 Technical Agent within a leading Retail Systems support company based in Letchworth. Working within a successful team and with the direction and support of the Supervisor or Service Desk Manager, you will be accountable for the resolution of customer incidents and requests and the overall performance adherence for retail clients. As an L1 Technical Agent you will work closely with colleagues across various teams as well as the Supervisor or Service Desk Manager to provide a single point of contact for customer’s IT problems and enquiries. You will need to Read more […]

December 23, 2010 • Tags: , , • Posted in: General • Comments Off on Technical Agent