Senior Service Manager, MO recruitment
Job Description The Senior Service Manager is responsible for governing MO formalities in a number of locations to ensure service SLA met in business support. He /She is also responsible for people development to build expert service team to achieve TAT and rework % targets. Key Roles Responsibilities – Ensure the timely and quality delivery of daily tasks related to Branch Middle Office Service request tasks from both internal and external customers – Conduct centralized Wealth Management processing monitoring and verification. – Conduct centralized Branch Service processing monitoring and verification. Read more […]