Multilingual 1st Line Customer Helpdesk in shifts Job in Budapest

Budapest Our multinational client is a prestigious telecommunication company with worldwide presence, for which we are looking for 1st Line Customer Helpdesk specialists in 7 x 24 shifts to their Budapest-based business services center. Követelmények / Job requirements: – Responding to inbound telephone calls from customers and recording all actions taken to effect resolution of customer problems.- Contacting customers directly, providing notification of error conditions, and updating on existing problem conditions.- Conducting first level analysis and contacting other technical departments Read more […]

September 28, 2011 • Tags:  • Posted in: General • Comments Off on Multilingual 1st Line Customer Helpdesk in shifts Job in Budapest