RSC LVL 1 / 3515 Job in Hauppauge 11788, New York US

Position Description:Job Summary: The Remote Support Center Level 1 Engineer (L1) position is an entry-level technical position into All Covered and our Remote Support Center (RSC). The RSC is a group focused on resolving issues remotely for our nationwide client base. The L1 position responds to, resolves, and escalates incoming technical client issues and requests submitted by phone, e-mail, or our client portal.Duties and Essential Job Functions: • Provide expert remote desktop support and basic server administration with a focus on:o Client satisfactiono Service delivery qualityo Technical Read more […]

June 9, 2010 • Tags: , , • Posted in: General • Comments Off on RSC LVL 1 / 3515 Job in Hauppauge 11788, New York US