Loan Counselor
Carrington Mortgage has multiple openings for collections starting in December/January Requirements Responsible in collecting on delinquent accounts as assigned through a predictive dialer in order to achieve department objectives. Minimize losses to the company and accurately document accounts in accordance with FDCPA and other state and federal regulatory guidelines and company policies and procedures. Make outbound collection calls using a predictive dialer.Identify borrowers’ capacity, intent and reason for delinquency with each call.Update application data, secure current financial Read more […]
Home Retention Specialist
Carrington Mortgage has multiple positions starting in December/January Summary of PositionHome Retention Specialists are responsible for working with borrowers who are experiencing financial hardship and are behind on their mortgages.Responsibilities· Review borrower’s financial hardship documentation to determine the best work-out option, depending upon their current financial status and whether it is a short-term or long-term hardship· Set up repayment plans; make outbound calls on all delinquent loans in queue Read more […]