SENIOR DESKTOP SUPPORT ANALYST recruitment

Responsibilities:• resolve, promptly and effectively all support calls relating to desktop software / hardware, installation and maintenance whilst demonstrating and delivering excellent customer service throughout• maintain all relevant procedures and documentation, proactively identify recurring patterns and resolve, wherever possible by implementing long-term corrective action• investigate faults relating to desktop applications and their configuration, identify and implement appropriate solutions• participate in global projects, coach new and junior members• respond promptly Read more […]

July 12, 2010 • Tags: , • Posted in: Financial • Comments Off on SENIOR DESKTOP SUPPORT ANALYST recruitment