Senior IT Project Manager (Contact Centre) recruitment
Responsibilities:Responsible for delivery of projects within time, cost and scope/quality defined boundaries, in accordance with IT endorsed Project Management Methodology.Lead projects for Contact Center and Loss Mitigation impacting global infrastructure initiativesDeliver solutions addressing customer requirements; define milestones, resources and schedulesCreate project expense plans, tracking and reporting variablesLead in implementing / applying standard processes for change management, risk management, issue management, quality assurance and project communicationSupport project negotiation Read more […]