Service Delivery Manager Job in Reading RG16NY, Home Counties UK

My client, a technical organisation based near Reading, is seeking an experienced Service Delivery Manager to manage high profile customer situations and relationships at a variety of levels both internally and externally. You will maintain consistently high levels of customer satisfaction whilst proactively managing high priority support incidents through to successful resolution.Duties include:• To be accountable for change management within the context of the support contract• To deliver and manage regular reporting and reviews• To review contract material to determine impact of SLAs Read more […]

October 28, 2008 • Tags: , • Posted in: General • Comments Off on Service Delivery Manager Job in Reading RG16NY, Home Counties UK