Service Desk Tech Job in Milwaukee 53205, Wisconsin Us

Support the overall performance and availability of Infrastructure, Mainframe, and Applications environments.  Respond to initial event warnings and alerts by investigating Network, Server, and Application issues. Able to execute basic recovery procedures and/or communicate and escalate incidents or events to the appropriate support teams via Lotus Sametime Chat, Lotus Notes Email, and bridged conference calls to get the issues resolved in the shortest possible time. Responsible  to provide timely and concise communications updating support teams, client service teams, and management with the Read more […]

March 31, 2011 • Tags: , • Posted in: General • Comments Off on Service Desk Tech Job in Milwaukee 53205, Wisconsin Us