Senior Desktop Service Manager – Telecoms – Unified Comms
Senior Desktop Service Manager – Telecoms – Unified Comms – South YorksLocation: Sheffield, South YorksshireSalary: NegotiableCompany: converged solutions, unified comms, telecomsRole: Senior Desktop Service ManagerTechnology: Unified Communications, Networking, BroadbandRole PurposeTo ensure delivery of contracted service levels to an assigned number of Service Managed customers with the goal of increasing customer satisfaction levels and enabling a simply brilliant customer experience, where customer loyalty, advocacy, revenue protection / growth and NPS Promotion is the norm.To assist the CSM Read more […]
Customer Resoltion Executive – Telecoms – Unified Comms
Customer Resoltion Executive – Telecoms – Unified Comms – South YorksLocation: Sheffield, South YorkshireSalary: NegotiableCompany: converged solutions, unified comms, telecomsRole: Customer Resoltion ExecutiverTechnology: Unified Communications, Networking, BroadbandRole Purpose To manage customer concerns up to and behalf of Directors ensuring all customers receive timely and informative responses to the IR raised concerns. To support and assist internal stakeholders when a commercial decision has been made. To provide a simply brilliant customer experience to ensure an environment exists where Read more […]