Sr. Desktop Engineer Lead Job in Not Specified, District Of Columbia US

Sr. Desktop Engineer LeadDuties and Responsibilities: Responds to and diagnoses problems through discussion with users. Ensures a timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps. Supervises operation of help desk and serves as focal point for customer concerns. Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support.Documents, tracks, and monitors the problem to ensure a timely Read more […]

August 18, 2007 • Tags: , • Posted in: General • Comments Off on Sr. Desktop Engineer Lead Job in Not Specified, District Of Columbia US