Manager

Under the leadership of the Director with latitude for independent judgment, action and decision making, the Manager – Strategic Accounts is responsible for supervising a group of strategic account managers who handle some of the more complex and largest accounts. He/she will provide support, advice and help troubleshoot escalated issues from corporate clients ensuring excellent customer service is rendered at all times. This position will work closely with the Supervisor of the Customer Relationship Group to ensure uniformity and consistency in service and relationship management. The Manager Read more […]