TAC Planner Job in Coventry, Midlands Uk
TAC Planner required for work in CoventryThe TAC Planner will Reactive/Planned work allocation to the Field, either by manual trouble ticket assignment or through optimised automation processes within a Work Force Management system (WFM).Review and monitor Ticket allocations through to resolution, ensuring that any escalation processes are followed. The Ideal candidate will have the following skills: Proficient in the use of MS Office Customer service skills in telephone handlingGood written and communication skillsExperience in using trouble ticketing systems such as Remedy or dealing with Fault Read more […]
April 21, 2010
• Tags: Midlands Uk, TAC Planner Job in Coventry • Posted in: General • Comments Off on TAC Planner Job in Coventry, Midlands Uk