VIP Desktop Support Manager (AVP/VP) – Investment Bank recruitment

Responsibilities:Provide Level 3 incident and service request management and support for all senior management24x7 support (on-call availability required)Troubleshooting hardware and software issues on workstations, laptops and personal technology devices running Windows and Apple operating systems  Ensuring desktop and personal devices interconnect seamlessly with diverse systems including authentication systems, file, email and application servers as well as administrative systemsTroubleshooting of software, hardware and network devicesDirect interaction with vendor support contacts to resolve Read more […]

August 8, 2012 • Tags: , , • Posted in: Financial • Comments Off on VIP Desktop Support Manager (AVP/VP) – Investment Bank recruitment