Team Leader, Customer Care Job in Jersey City 07302, New Jersey Us
As one of the fastest growing e-commerce companies in the country, Quidsi is the parent company of Diapers.com (baby care), Soap.com (health, beauty and household essentials), BeautyBar.com (prestige beauty), Wag.com (pet products) and YoYo.com (toys). We like to work hard and play hard, always striving to improve our business, our people, our culture and the experience for our customers. If this sounds like something you would like to be a part of, the next step is yours. Send us your resume and come join a group of critical thinkers and innovators energized by the passion to explore "what if" (the meaning of Quidsi in Latin). For more information about our company, please go to www.Quidsi.com.
The Team Leader position presents an excellent opportunity for you to take the next step in your Quidsi career! In this position you will play a key role in helping lead fellow Customer Care team members on our core mission which is to “inspire passion in our customers” through WOW Service. We’re looking for people that have a proven track record for providing exceptional customer service who are also dedicated, dependable, confident with a can-do attitude and a desire to succeed. Get ready to play an integral part in helping our Customer Care team “raise the bar” on our already award winning service as we continue to build a team known to be one to the best in the e-commerce industry. This will require flexibility, sound judgment, a deep understanding of our processes and procedures as well as excellent interpersonal and communication skills.
Open all references in tabs: [1 - 6]