Technical Writer Leader – Hanover, MD
Description
Technical Writer position requires experience with technology development and technology demonstration. Knowledge of Defense IT systems and architectures, net-centric and Global Information Grid (GIG), is helpful. Required to perform research and provide and maintain implementation documentation. Develop requirements for enterprise change and update web based content using appropriate tools and technologies. Strong writing and interpersonal skills are required; must work with other contractors to test, evaluate, and implement prototype solutions. Knowledge of identity management helpful. Experience providing extensive reporting and client interaction. Broad past experience in enterprise level contracts is helpful as this position must provide collateral support to other employees in configuration management, deliverable reporting, support for test and evaluation, and other technical areas.
Essential Job Functions
- Researches, writes, edits, and proofreads more complex technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information regarding technical areas in a less technical way. Reviews and revises documents prepared by others and coordinates the preparation of those materials for a completed product.
- Determines the scope and timeline of new documentation projects in order to plan projects. Leads and coordinates project plans, determines resources, etc. Ensures projects and products meet deadlines, quality standards and client needs.
- Interviews programmers, engineers, developers, and other technical personnel. Reads previous documentation and design notes, and uses computer based training or company technical products to gather and research more complex technical information for use in more complex documentation. Develops and establishes requirements based upon information gathered.
- Writes, organizes, enters and compiles more complex online help files to support end users. Ensures documents and materials adhere to established standards and guidelines; recommends revisions to standards and guidelines.
- Creates, compiles, and delivers more complex system/software developmental documentation packages including, but not limited to narratives, logic diagrams, input and output samples, input preparation instructions, job setup information, etc., from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications, and programming notes. Provides feedback and input and helps craft documentation provided by others.
- Establishes and creates style guidelines and standards for texts and illustrations to meet business needs.
- Provides leadership and work guidance to less experienced personnel.
- Will have one or more of the following certifications: CAP, GSLC, CISM, CISSP (or Associate))
- Must have at least Secret Clearance
Qualifications
Basic Qualifications
- Bachelor's degree or equivalent combination of education and experience
- Bachelor's degree in communications, journalism, technical writing or related field preferred
- Six or more years of technical writing experience
- Experience working with desktop publishing, word processing, and on-line documentation software
- Experience working with industry writing style such as grammar, sentence form, and structure
- Experience working with company software products
Other Qualifications
- Strong communication skills
- Good personal computer and business solutions software skills
- Strong proofreading and editing skills
- Leadership skills to guide and mentor the work of less experienced personnel
- Ability to convert technical knowledge into easily understood terms
- Ability to work independently and as part of a team
- Tools - Windows, MS Word, Excel, PowerPoint, Visio, Arts and Graphics
