Telecoms Specialist/Technologist recruitment

My financial client is currently recruiting for a Nice Voice Recording Engineer who can develop voice solutions to meet current and future operational needs. With particular focus on architecture strategies and design solutions within voice recording.

• The ideal candidate would have extensive experience around Telecommunications specifically NICE voice recording, preferably from a financial institution.

• Be able to design and specialise within the Architectural elements within voice recording, providing when necessary 3rd line support.

• Developing enterprise wide voice solutions in line with CATE standards.

• Providing technical expertise through all phases of the project lifecycle and where appropriate encouraging the adoption of new technologies.

• Ideally you will be CCVP and Avaya certified and be familiar with platforms such as CyberTech, Cisco ICM, Avaya Voice Portal, Aspect Dialer

Interested candidates should send their CV for the attention of Lawrence Mason.

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