Trade Tech Support Analyst recruitment
Trade Support Analyst - Hedge Fund - Geneva.
Job Spec
Responsible for supporting Trading Technology in Geneva. Report into Trading Support lead in Ldn. Confident dealing with traders. Product suite will cover flow products and OTC (Futures, Equities, Bonds, Rates instruments, Credit instruments, FX, options).
Responsibilities:
1) Provision of L1 support function managing and tracking incidents and communicating progress to resolution to the trading development leads and traders.
2) Deployment of trading applications into production environment.
3) Ownership of production environment. Monitoring and actively managing performance and capacity.
4) Form a close working relationship with development team to communicate user requirements, identify common support issues (including root cause) and recommend changes to improve future platform supportability.
5) Assist with some degree of testing new releases in a UAT capacity. The role will require experience in supporting a distributed application platform, developed in c++ with a c#/WPF front end. There may be a requirement to work staggered shifts to cover global trading times. There will be occasional weekend work. This role is a great opportunity for someone who is a self-starter, pro-active and keen to enhance and develop their skills set through both hands on experience and training There may be a requirement for occasional overseas travel.
Technical Skills Specification
Supporting a varied and dynamic environment within an investment bank or similar with strong product knowledge as detailed above. Good experience of supporting distributed application architecture (c++) with c#/WPF front end. Fault diagnosis and problem solving skills. Good interpersonal skills and a pro-active attitude.
Highly Desirable: Experience of Bloomberg.The desire to pick up new skills. Experience of c#, c++. ? Shell scripting, Sql skills.