UK Destination Services Manager Job in Petersfield Gu31 5Az, Southern Uk
MCI UK is looking for an enthusiastic, driven individual to join our international business as a UK Destination Services Manager
Job Objective
To act as the MCI UK Destination Services Manager and be responsible for the development, production and delivery of projects from proposal, to delivery, to debrief and final reconciliation in line with client’s requirements.
Main Responsibilities
To respond to client requests including writing proposals.
To deliver events and activities on time within budget and to meet and exceed client’s expectations.
To actively set, communicate and maintain timelines and priorities on every project.
To effectively communicate, maintain and develop client relationships with a view to retaining existing business and developing new opportunities.
To manage supplier relationships and to actively see opportunities and cross sell MCI product practices.
To manage operational and administrative functions as required to ensure the effective and efficient delivery of specific projects
To provide leadership, direction and support to the project team whilst maintaining motivation and enthusiasm to successfully deliver the project
To travel on site inspections and attend and project manage events as required.
To be fully responsible for all project budgets from conception through to reconciliation.
To pro-actively report up on development of projects to the Account Director.
To drive for excellence in customer service and quality delivery.
To monitor and maintain quality and adherence to processes, identifying and contributing to their improvement
To represent MCI UK and Ovation Global (and the wider group) as and when necessary or appropriate.
Job Requirements and Skills
Educated to A level or degree or qualified by experience
Awareness of event risk assessment and health and safety implications
Good destination knowledge of UK
Proven track record in account/project management of events
Experience in budget monitoring and management
Demonstrate ability to manage multi projects
To demonstrate four years relevant experience with management responsibilities
Extensive knowledge of London essential
Some knowledge of other UK cities useful
Computer literate in Microsoft products
Full UK driving licence
Fluent in English
About MCI
MCI is an independent, global association, communications and event management company. Our combined expertise enables us to offer strategy, creativity and execution in the field of association management (AMC), Congress and Exhibition (PCO), live communication, meetings, events and incentives and performance improvement programmes.