User Experience Architect Job in Covington 41011, Kentucky Us
Do you know what consumers buy? What consumers watch? Nielsen Knows!
Nielsen is the world’s leading marketing and media information company. We’re passionate about measuring and analyzing how people interact with digital and traditional media, and in-store environments-locally and globally. Businesses worldwide use our services to better manage their brands, launch and grow product portfolios, and optimize their media mix.
Nielsen knows...great minds don’t think alike!
Diversity is key to our success in providing clients with information they need to succeed. We encourage creativity, fresh thinking and a blend of diverse perspectives. We are constantly striving to improve our clients’ understanding of their consumers in everything they do - from buying detergent to buying a car, from going to the movies to surfing the web. The Nielsen Company is a public company and active in more than 100 countries, with headquarters in New York.
EOE/AA/M/F/D/V
This position serves as the primary User Experience Architect for one or more Nielsen products, services or applications. This is a hands-on leadership position offering the right candidate an unprecedented opportunity to lead the definition and evolution of several widely known and used products and applications. In this role the User Experience Architect will:
§ Provide consultation and guidance to Product manager to inform business strategy.
§ Oversee day-to-day ongoing user research (understanding client/user needs) for assigned products, applications or solution areas.
§ Analyze and synthesize user research understanding to define appropriate functionality and product requirements to drive future redesigns.
§ Define and design User Experience Strategies and Frameworks representing the future state of integrated solutions, product suites and integration into broader Nielsen strategies.
§ Define and design User Experience Architectures (comprised of wireframes, sitemaps, interaction flows, and prototypes) for desktop and online applications as well as web and mobile experiences.
§ Ensure product teams are applying Nielsen UX/UI standards and processes including user feedback and testing through design and development.
Responsibilities
Lead teams in user-centered design activities including:
§ Heuristic Reviews and Competitive Audits: Performing heuristic evaluations of client and competitor products.
§ User Research: Conducting contextual inquiry (in person observation interviews) with target users to understand their mental models and behaviors.
§ Research Analysis: Analyzing information gained during user research and also conducting heuristic and competitive analysis.
§ Research Reporting: Writing recommendation reports based on research.
§ Persona Development: Defining target users and authoring detailed user personas.
§ Modeling Task Flow Creation: Conceptualizing ideal user paths/task flows/scenarios, etc.
§ Information Architecture/Interaction Design: Building navigational systems, information architectures, sitemaps, etc.
§ Wire Frame Creation: Identifying key screen types and generating full screen inventories.
§ Usability Testing: Conducting usability testing, analyzing the results and creating a recommendations report.
§ Other UCD related activities as required.
§ Oversee junior UX personnel, contractors or agency personnel when required.
Qualifications
§ Undergraduate degree (degree or coursework in the following is a plus: design, human computer interaction, anthropology, architecture, library or information science)
§ 4-7 years experience working in corporate software, interactive agency or internet consulting environments.
§ Strong communication (verbal and written), organization and people skills.
§ Ability to build trust, credibility and lead in a matrixed organization.
§ Strong knowledge of user-centered design principles, processes, and techniques.
§ Work well in a multidiscipline team environment providing leadership in areas of expertise.
§ Experience mentoring junior UX personnel.
