Vice President, Credit Operations, Consumer Banking Operations, Technology & Operations recruitment
DBS is a leading financial services group in Asia, with over 200 branches across 15 markets. Headquartered and listed in Singapore, DBS is a market leader in Singapore with over four million customers and also has a growing presence in the three key Asian axes of growth, namely, Greater China, Southeast Asia and South Asia. The bank's strong capital position, as well as "AA-" and "Aa1" credit ratings that are among the highest in the Asia-Pacific region, earned it Global Finance's "Safest Bank in Asia" accolade for three consecutive years, in 2009, 2010 and 2011.
Responsibilities
- Lead, manage and control the operation of the Team to ensure the provision of quality and effective services to Consumer Banking customers
- Build and develop an effective team to deliver quality services in compliance with Bank’s Credit policies, guidelines procedures
- Ensure the achievement and adherence to specified performance standards and service turnaround time
- Work with service partners including Marketing, Credit, Collection, Branches/ Direct Sales/ Customer Center, other operation units outsource vendors to ensure a seamless process flow
- Participate in new product/ business initiative development by assessing operations/ regulatory issues, evaluating system feasibility and allocating resources to meet the Bank’s marketing and business strategy
- Manage, supervise, motivate, coach, and train staff to build up an efficient, knowledgeable and professional team
Requirements
- Degree holder in Business related discipline
- Possess at least 10 years’ experience in banking/ financial industry, preferably gained in the Consumer Banking sector
- Sound people management skills with proven success in leading a big team
- Sound knowledge of banking operations products, policies and regulatory guidelines and requirements
- Good interpersonal communication skills and be able to articulate in a succinct and effective manner with Senior Management
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.