Vice President of Customer Service Job in 64150, Missouri Us

VICE PRESIDENT OF CUTOMER SERVICE

 

 

Please note: Prefer a current resident of the Kansas City area.  No relocation available.

 

 

 

GO TO: http://www.platinumavenue.com/index.php?page=submit_resume and complete our online Inquiry Form.

 

 

Position Overview

CFO / Chief Finance Officer

Vice President of Customer Service with 12 or more years of experience in customer service leadership role, directing staff, dealing directly with customers. Additional experience in developing, tracking and reporting key performance measurements for the unit; developing and implementing process and procedures to improve operational efficiency.

Job Purpose:
Accomplishes corporate business objectives by directing staff; planning, implementing, and evaluating project results.

Duties:
* Produces value-added employee results by implementing recruitment, selection, orientation, training, coaching, counseling, and disciplinary programs; communicating values; assigning accountabilities; planning, monitoring, and appraising job results; compensating for results.

* Achieves customer service objectives by forecast recommending information and trends for senior executive decision making.

* Serves customers by establishing critical service factors; maintaining quality service and operations; analyzing, defining, developing, and providing systems and resources; assessing results; anticipating trends.

* Builds and strengthens corporate reputation by accomplishing related results as needed.

 Background: 15 + years senior finance management experience

 Education: Bachelor’s degree

 Location: Kansas City vicinity

 Relocation: None

 

 

GO TO:   http://www.platinumavenue.com/index.php?page=submit_resume and complete our online Inquiry Form.

 

 

  

 

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# This position overview may have been abbreviated for this posting and may not contain all of the criteria necessary to be considered for this position.