Vice President, Performance Management recruitment
HSBC Commercial Banking (CMB) offers a wide range of banking and financial services to meet the needs of both large corporates, local and international businesses. One of the constant challenges faced by the business is to innovate and develop propositions for a mature commercial banking market with ever increasing competition. To strengthen our market position, we adopt a holistic approach in ascertaining the needs of different customer segments and devising a comprehensive suite of solutions to meet these needs.
Principle Accountabilities:
As a Performance Manager, you will innovate and develop propositions for CMB customers in the area of business insurance, investment and Foreign Exchange (FX). Success is measured through increased fee income and improved customer penetration. The main responsibilities of the role include:
- Develop products/initiatives aimed at securing desired customer segments to increase revenue and/or reduce costs
- Conceptualize, develop and implement initiatives to facilitiate deepening the wallet share of existing customers
- Review and streamline existing end-to-end workflow for insurance and investment products to improve turnaround time, cost efficiency and ensure excellent customer experience
- Maintain internal control standards, implement and observe regulatory and compliance policies related to insurance, investment and FX
Skills/Attributes:
- Degree holder in Finance/Accountancy, Business or related discipline
- At least 6 years of relevant experience in a product management role, particularly in the area of insurance, investment and/or FX
- Possess strong analytical skills and thorough thought process
- Strong interpersonal skills and ability to work independently to meet aggressive timelines
- Cohesive team player who possesses a positive ''can-do'' attitude