Visitor Services Representative
Museum of Science, Boston
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
POSITION SUMMARY:
Jump-start your career in our Visitor Services department!
The Museum of Science is actively interviewing for enthusiastic, upbeat front-line Visitor Services Representatives who thrive in a highly trafficked public environment. Cash handling skills required. Professional maturity, excellent customer service and communication skills a must! This is a uniformed position that requires working during scheduled holiday periods and school vacation weeks due to increased attendance.
*Courteously and efficiently sell tickets and memberships to Museum visitors, giving accurate and helpful information to help them make their choices. Upgrade the sale whenever possible and ask point-of-sale survey questions as required. Handle large amounts of cash and credit card transactions honestly and accurately to protect Museum revenues.
*Carefully check tickets/memberships at the entrance to venues to prevent unauthorized entrance and keep accurate manual counts as required.
*Provide accurate information and helpful assistance in a courteous manner while on duty in any location.
*Assist in evacuating visitors from the building during emergency situations in a calm and helpful manner.
*Perform other work-related duties as required by Manager
AVAILABLE SHIFTS:
Please indicate which position you're applying for in the subject line of the email.
Shift #105
Temporary Part Time (24.50 hrs/wk) from June 29, 2012 through September 3, 2012
Mondays 2:30pm-7:30pm
Tuesdays 2:30pm-7:30pm
Wednesdays 2:30pm-7:30pm
Thursdays 2:30pm-7:30pm
Fridays 1:00pm-5:30pm
Shift #108
Temporary Part Time (16.25 hrs/wk) from June 29, 2012 through September 3, 2012
Thursdays 10:45am-7:15pm
Fridays 2:30pm-7:00pm
Sundays 4:00pm-7:45pm
QUALIFICATIONS SUMMARY:
- General knowledge and understanding of the work environment
- High school diploma or equivalent
- Six (6) months experience
- Customer service skills
- Ability and eagerness to upgrade a sale and encourage visitors to purchase a membership
- Communication skills
- Cash handling experience
- Basic computer skills
STARTING SALARY:
Non-Exempt (Hourly). Commensurate with experience.
BENEFITS:
Free parking in the Museum garage, T accessibility, free Exhibit Halls admission and Omni/Laser/Planetarium shows, free Duck Tours, discounts in the Museum store and cafe, discounted movie passes, retirement savings plan.
TO APPLY FOR THIS OPPORTUNITY IN OUR DIVERSE AND DYNAMIC WORK ENVIRONMENT, SUBMIT YOUR COVER LETTER AND RESUME TO:
Human Resources Department
Museum of Science
Science Park
Boston, MA 02114
Fax: (617) 589-0362
Email: jobs@mos.org
Visit www.mos.org/jobs for our most up-to-date employment listings. No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application. The Museum of Science is an Equal Opportunity Employer.