VMware ESX & Virtual Server Operations Engineer, Global Services Operations Job
Status:Full Time, Employee
Job Ref Code:120003659
Job Location:Multiple locations
Global Services Operations (GSO) is responsible for service support and delivery for JPMorgan Chase's Global Technology Infrastructure (GTI). Through its Global Service Desk and Infrastructure Operations Centers, GSO provides global, coordinated diagnostic and support services, while it's Production Assurance and Support functions leverage and execute industry-leading infrastructure management and support processes that are designed to minimize customer outages and impacts.
As a VMware ESX Virtual Server Operations Engineer within the Server Operations organization, you will be responsible for supporting the daily production support, health, and compliance of the VMware estate globally. You will also be responsible for managing all service delivery resiliencies, efficiency, and audit programs, as well as ensuring engineering standards and products are integrated across the ESX estate. The scope of responsibilities will entail implementing, measuring, and improving all processes, procedures, and activities required to ensure maximum availability, utility, flexibility, and responsiveness of the production environment. You will also work closely with Virtual Center Operations Manager for proactive assessment of performance and identification of potential resource bottlenecks.
- 5+ years of professional experience in information technology, specifically working with VMware ESX in a production environment
- Experience with VMware vCenter Server, vCenter Server Heartbeat, vCenter Converter, vCenter Site Recovery Manager, vMotion, DRS, VMware HA, Scripting skills (VB, Perl, PowerShell), vCM, VUM
- Broad experience with VMware ESX ( versions 3.x and 4.x) required; relevant training or certifications preferred, i.e.: VMware Certified Professional (VCP)
- Performance tuning of Operating Systems, Applications, Databases, Storage, and Networking preferred
- Proven ability to perform root cause analysis on VMware ESX hosts, Virtual Centers, and VM's
- Solid understanding of hardware platforms, including rack mount servers and blades, i.e.: Cisco, HP, and Dell
- Experience with administration, maintenance, and troubleshooting of Storage Area Networks (SAN) and Network Attached Storage (NAS) connected to VMware environments
- Experience providing support in performance monitoring, back-ups, reporting, problem identification, management, and resolution for VMware environments
- Strong communication, presentation, and customer skills
JPMorgan Chase is an Equal Opportunity Affirmative Action Employer, M/F/D/V.
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.