Web Support Consultant Job in College Station 77845, Texas US

Reynolds and Reynolds is one of the top providers of premium integrated computer solutions for automobile dealerships worldwide. In business since 1866, we continue to grow and provide cutting-edge solutions for all aspects of dealerships.

 

As a Web Support Consultant, you will be responsible for answering phone calls and assisting customers with software-related issues.  You will also be responsible for fully documenting and troubleshooting customer issues and providing timely answers along with follow-up.  You will act as a liaison for customers in dealing with other departments and assisting with quality assurance testing of software.  Other responsibilities will include participation in other assigned projects.

 


Training:

The training process includes various classes and on-the-job training.  Successful applicants will receive hands-on experience working directly with senior-level representatives.  Performance is evaluated on a regular basis to gauge progress and to assist in setting goals. 

 


Requirements:

 

 

Benefits:

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

 

 

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.