Wolters Kluwer

Wolters Kluwer Financial Services (www.wolterskluwerfs.com) is a leading provider of content, compliance, technology, and services to banking, mortgage, securities, and insurance organizations in the United States.  We are a reliable compliance partner that provides flexible tools, solutions and services to help you contract with clients how, when and where you want to increase profitability.  We build partnerships to provide compliance support for day-to-day transactions so you can focus on strategic goals and customers.

 

 

We are looking for Inside Sales Representatives to join our teams in our downtown Minneapolis, MN and St. Cloud, MN offices.  The Inside Sales Representative is responsible for achieving annual sales objectives of $800K - $1M through proactive telephone sales to current customers and prospects.  This role partners with two (2) Outside Sales Representatives to develop and execute strategies to achieve sales and retention goals for assigned territories.

 

• Outbound Telephone Sales (60%) – Outbound telephone calls to current customers pursuing reorder, cross-sell and up-sell opportunities, outbound calls to prospects pursuing new business and regaining lost business. Identify and develop customer needs that are addressed by WKFS solutions. Develop and manage a sales pipeline to consistently meet monthly sales objectives, and remain engaged in the sale through successful delivery / implementation.

• Administration (20%) – Complete initial order entry, accurately forecast opportunities and sales performance maintain customer information in CRM application and provide activity reporting to management as needed.

• Knowledge and Professional Development (10%) – Stay informed of new products, enhancements, regulatory changes, industry trends and other relevant information. Understand the impact of this information on the customer and relate in a manner that they can clearly comprehend.

• Customer Escalation (5%) – Identify and utilize the proper resources as needed to ensure customer satisfaction.

• Communication (5%) – Participate in regular meetings with Inside Sales Manager, collaborate with Outside Sales Representatives to develop opportunities, active participation in team and department meetings, effectively manage voicemail and email.

 

Qualifications

·         HS diploma or equivalent with 2 years of Inside and/or Outside Sales experience.

·         Bachelors Degree in Business, Sales/Marketing or other field preferred.

·         2 years direct full cycle Sales experience.

·         PC knowledge/experience with an understanding of basic technology components.

·         Experience with Business to business Inside Sales experience from a financial industry preferred.

·         Experience with understanding financial technology, core accounting systems and basic transaction processing needs within financial institutions preferred.

·         Experience within banking, regulatory compliance, or financial services industry desired.

·         Experience with basic understanding of financial product offerings for financial customers.

·         Experience understanding financial structure in institution.

 

About Wolters Kluwer

Wolters Kluwer (www.wolterskluwer.com) is a market-leading global information services company. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare rely on Wolters Kluwer’s leading, information-enabled tools and solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world.

 

Wolters Kluwer has 2011 annual revenues of €3.4 billion ($4.5 billion/£2.8 billion), employs approximately 19,000 people worldwide, and maintains operations in over 40 countries across Europe, North America, Asia Pacific, and Latin America. Wolters Kluwer is headquartered in Alphen aan den Rijn, the Netherlands. Its shares are quoted on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

 

Visit our website, YouTube or follow @Wolters_Kluwer on Twitter for more information about our customers, market positions, brands, and organization.

 

Wolters Kluwer offers a competitive compensation and benefit package including 4-weeks of paid time off (1st year), 12 paid holidays, and a generous profit sharing program.

 

We are an equal opportunity employer and committed to a diverse workforce.