Broker Dealer Spec III Job
Broker Dealer Spec III (Job Number: 1311675)
Description
Under limited supervision, provides support to Broker/Dealers and Backoffice personnel on trade processing, clearance and settlement, and other related securities operations functions. May answer phones and resolve problems. Ensures trades processed on the system, are placed correctly at the various mutual fund companies. Inputs and verifies trade information, submits paper requests for processing including transfers, maintenance, adjustments. Researches caller inquiries and assists in resolution of recurring problems.ORAL COMMUNICATION SKILLS:Provides or requests moderately complex information. Screens calls and responds to non-routine calls, makes proper referrals. Demonstrates appropriate team behaviors. WRITTEN COMMUNICATION SKILLS: Edits basic reports or correspondence. CLIENT CONTACTS: Maintains effective contacts at various levels in the organization. Begins to build external client contacts and is regularly available and responsive to their interpersonal and business needs. LEADERSHIP: None QUALITY: Errors have minor impact, but require additional work by the employee or others to fix. Errors may affect customer satisfaction, may cause delays in work schedules, and/or result in assigning new resources. Compiles information from a variety of sources; draws conclusions, troubleshoots equipment/processes, and provides oral reports to team members or supervision. SUPERVISION RECEIVED: Works under general supervision. Provided detailed instructions on how to complete new assignments.
Qualifications
KNOWLEDGE: Demonstrates thorough understanding of primary duties and the skills required to accomplish them accurately and safely at a competent level.
EDUCATION: Some college course work or equivalent experience.
JOB-RELATED EXPERIENCE:A minimum of six months
Primary Location: Westborough, MA, US
Internal Jobcode: 30611
Job: Asset Servicing
Organization: Global Client Service Delivery-HR06406
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