Client Manager/Consumer Insight Director Job in London, London UK
This is a challenging unique opportunity to gain international research and client management experience, advising a global FMCG brand leader on strategic issues affecting their brand positioning and marketing. You will see considerable change to one of the world's biggest consumer brands, as a result of your insights and recommendations on their personal care/beauty category. In this role you will be instrumental in pulling together insight from many local countries around the world, creating insightful stories from the data and presenting results at a global level to senior contacts. This role involves working on site with the client twice a week in central London; embedding in their business, to consult on their brands and develop the relationship further.
This company is a specialist in consumer panel research, with access to panels in more than 50 countries, allowing them to investigate consumers' purchasing habits, path to purchase, mindset and behaviour. They are looking for a commercially focussed market researcher to join their team at Client Manager /Consumer Insight Director level. You will have a minimum of 3-5 years research experience either agency or client-side and you will be culturally aware, with excellent communication and organisational skills. Your role will be to drive the delivery of consumer insight to your client, analysing multi-country data and coming up with powerful insights and recommendations to inform and recommend medium-long term brand and marketing activity globally. Hair care (your main focus) is a complex, fast changing and demanding category. You will gain excellent client exposure, often at the senior level and you will develop your organisation and communication skills, co-ordinating across multiple markets. Relationship building is a key part of the role, therefore it is important that you are a confident individual, able to influence and drive action. This company is already a committed client, and your role would involve maintaining this level of commitment and interest in the insights.
This is a multicultural company, with a fun, lively environment and an excellent bespoke training and development program. Benefits and progression opportunities are industry leading
Person requirements:
• Experience in a quantitative market research environment, ideally in the FMCG sector
• Strong data analysis skills, with an ability to create insightful stories and recommendations
• Culturally aware, perhaps through either living in another country or through travelling.
• Confident communicator, with good organisational and prioritisation skills
• Ability to speak to senior contacts with confidence and gravitas
• Languages are a plus but not essential
• Panel experience is desirable, but not essential