Client Service Specialist recruitment
Client Service Specialist
Responsibilities for client services position but not limited to
- Daily Contact with Key clients regarding a wide range of queries and activities
- Act as the single point of escalation for all key clients with exceptional service
- Responsible to represent the firm in a professional manner
- Endeavour to resolve key client's enquiries on the spot
- Liaise closely with all relevant internal party to solve complex issues
- Monitoring the whole client on boarding process
- Guidance for junior staff and work closely with the team head on monthly performance
- Follow up with any documentation and confirmation matters
Requirements for client services position but not limited to
- 3+ years within client services or operation within the investment banking function
- A strong understanding and collaborative attitude to other business units within the bank
- Analytical and creative to solve complex issues
- Ability to motivate and excel in a professional client servicing environment
- Strong English communication a must, Cantonese and Mandarin
- Ability to work long works if required
- Cross product knowledge, Commodity and derivatives are preferred
This position is currently live and my client would like to see candidates ASAP. Apply with the link below or send your CV to Jack.Ng@markssattin.com
FiveTen Group - Asia is acting as an Employment Agency in relation to this vacancy.