CTS transaction Services Analyst recruitment
Faster Payment is a system design to allow near real-time transactions between banks in the UK. It has strict guidelines in terms of adherences to the agreed SLA which is 15 seconds.
The Global Interdict (GI) application is a global sanctions analysis application.
Completion of BAU operational tasks in system wellness, handling reconciliation and supporting level one query triage / review in relation to Faster Payments and GI.
Work with the lead BA's in compiling and ensuring that specific requirements for changes to applications are met through project management of the end-to-end process. This follows the standard SDLC process of Project Initiation, Definition, Design, Construction, Verification, Implementation and Post Implementation review.
Key Responsibilities
- Manage daily reconcilement of key client hand offs.
- Manage daily defect impact review and notification.
- Provide level 1 support for FPS operational queries.
- Under the lead of primary BA / Project lead, assist with producing documentation required for each project e.g. Business Case, Business Requirements Document
- Liase with various different functional teams e.g. Business Manager, Technology Team, UAT, throughout the SDLC process for initiating activities, providing updates, receiving updates re sign offs etc.
- Monitor documentation/work being performed for each project throughout the SDLC eg estimates for work to be performed, Technical Specifications, UAT Test Plans etc
- Communicating progress of the project(s) to relevant parties and/or Section Manager, Department Manager and Senior Management
- Ensure awareness and adherence to Quality Management System
- Ensures appropriate testing takes place for all systems delivered as part of each release
- Track and monitor project activities against agreed business dates / Identify, track and document issues and risks where appropriate
- Ensure project plans are created and maintained
- Ensure documented reviews of project documentation takes place
- Ensure Project deliverables are unit and system tested
Communication relating to project updates, status and deliverables - Provide strong analytical, technical, business and/or management expertise to the group
- Respond to and resolve issues beyond standard management requests
Skills
Skills and Aptitudes:
- Strong Analytical skills a must
- Proactive in identifying opportunities. Self motivated. Willing to take ownership and responsibility.
- Organizational - Managing demands from several sources and working to deadlines. Ability to multi task.
- Resourcefulness - Ability to conduct research.
- Presentation skills
- Use independent judgment to make decisions where no clear precedents exist
Knowledge:
- Strong project management skills
- Knowledge of CTS applications a bonus
- Experienced at client planning and coordinating input from multiple product and operational areas.
- Strong communication and influencing skills.
- 3rd level qualification pref
Competencies:
- Teamwork
- Good communication both oral and written.
- Good analytical skills
- Ability to work with little supervision but within boundaries
- Ability to manage multiple priorities simultaneously
- Strong interpersonal skills and ability to build relationships