Director
In the heart of Oregon's Willamette Valley, Salem Health is the Heart of Healing. At the heart of healing is every patientcared for by compassionate, skilled peoplewho are supported with exceptional technologycommitted to high standardsin an environment designed to comfort and heal. Join our incredible team of professionals who are consistently meeting the challenges of achieving clinical quality second to none, service that exceeds expectations and performance that sustains our mission. That's why Salem Hospital is a Magnet®-recognized facility and is a three-time recipient of the Beacon Award!
Salem Health is seeking a dynamic, experienced, team-oriented and quality focused leader to assume the role of Neuroscience, Orthopedic and Rehabilitation Service Lines Director. This position reports directly to the Chief Operating Officer and will be responsible for the direction and operational management of the Service Lines, including accountability for clinical and technical process, staff development, physician relationships and equipment.
Service Line Leaders function in an interlocking matrix environment with direct responsibilities across the entire system which can only be fulfilled through a collaborative working relationship with each member of the Senior Management Team. Service Line leaders maintain direct responsibility for all operational facets of the designated service line across Salem Health's primary and secondary service areas, and numerous regional sites for which he/she may have direct responsibility or may act in a consultative and/or support capacity.
The Service Line Leader works collaboratively with medical staff, community leaders, agencies and payers to carry out the goals and objectives outlined in the strategic plan. A key role of the Service Line Leader is to build strong relationships within the system while integrating and, where appropriate, consolidating services for his/her defined service population.
The incumbent is responsible for planning, organizing, implementing and maintaining strategic and operational plans and initiatives for the Neuroscience, Orthopedic and Rehabilitation Service Lines, and maintains direct management responsibility for the following departments and programs: Rehabilitation Center, Joint Replacement Center, Spine Center, Stroke Center, Neurodegenerative programs, and other programs as defined by the Strategic Plan.
Duties include, but are not limited to:
* Accountable for strategic planning, service line evaluation, action plan implementation, marketing, quality improvement, financial, regulatory and accreditation performance.
* Provide leadership in partnership with the site medical director to Physicians, hospital leadership and staff from throughout the organization to develop and achieve objectives.
* Facilitate excellent communications through enhancement of professional/public relationships both internally and externally.
* Responsible for evaluating direct business initiative and recommending actions that will improve services.
* Provide management and supervision of the service lines, including: clinical and budgetary planning, financial, designing, integrating and coordinating patient care and services.
* Participate in forming department policy, procedures, and goals for quality patient care.
* Responsible for achieving positive outcome measures in cost, quality, and patient satisfaction.
Knowledge, Skills and Abilities:
* Position requires understanding of patient flow, clinical quality, strategic planning, project management, program implementation, physician partnership development as well as referral relations and marketing/community health outreach.
* Demonstrates knowledge and ability to apply age-specific principles of growth and development and life stages.
* Adequate visual and hearing ability to read and communicate with a wide variety of customers.
* Excellent communication oral and written communication skills, analytical skills applied to markets and clinical service development, data management, analysis and presentation skills, knowledge of CQI methodology, facilitation skills, knowledge of regulatory issues, ability to work collaboratively with a wide variety of leadership staff and physicians.
* Excellent computer skills including experience with excel, access and data report development
Demonstrated Strengths:
Salem Health is seeking the following core strengths, as defined by the Gallup Organization:
* Service: A drive to be of service to others.
* Ethics: A clear understanding of right and wrong which guides your actions.
* Responsibility: A need to assume personal accountability for your work.
* Problem Solving: An ability to think things through with incomplete data.
* Empathy: An ability to identify the feelings and perspectives of others.
* Team: A need to build feelings of mutual support.
In addition to the core strengths, Salem Health is also seeking the following job-specific strengths, as defined by the Gallup Organization:
* Achiever: A drive that is internal, constant and self-imposed.
* Vision: A drive to plan value-based word pictures about the future.
* Performance Orientation: A need to be objective and measure performance.
* Strategic Thinking: An ability to play out alternate scenarios in the future.
* Interpersonal Relating: An ability to purposely capitalize upon relationships.
* Activator: An impatience to move others into action.
Minimum Qualifications:
The successful incumbent must have:
* Minimum of a Master's Degree in Health Care or a related field (any equivalent combination of education and/or experience will be considered.)
* Minimum of three (3) years of supervisory experience required.
* Minimum of five (5) years healthcare administrative experience with clinical and administrative responsibilities, including strategic planning, marketing, budgeting, customer service, performance improvement and working with physicians to change/improve service levels.
* Minimum of five (5) years leadership experience in a healthcare organization required, clinical management experience preferred.
Additional Information:
In order to be considered for this position, your resume must reflect all relevant licenses, certifications, education, and experience noted in the requirements and minimum qualification sections of this job posting. Without this information, candidates cannot be considered for positions to which they may be qualified.
Upon date of hire, applicants will be required to complete the U.S. Department Homeland Security's I-9 form confirming authorization to work in the United States. Salem Hospital is not able to support VISA sponsorships.
