DR Relationship Manager III Job
DR Relationship Manager III (Job Number: 1313095)
Description
Serves as the primary point of contact for key clients and the most complex accounts. Responsible for retaining the relationship on the best possible commercial terms and servicing the client adhering to the highest standards. Analyzes and understands the client relationship and revenue profile. Develops a client plan for retentive marketing efforts. Coordinates delivery of service among functional groups Coordinates response to client inquiries Provides support to clients around special projects. Manages entire mandate renegotiation processes. Provides contract and document review. Negotiates new business agreements and coordinates fulfillment of compliance, legal and other internal requirements. Incumbent is fully proficient in the role and able to function with total independence. Possesses a strong knowledge of the firm s products and services. Incumbent works independently, with authority to handle the largest and most complex clients. Only the most complex or unique problems are escalated to managers. Strong presentation skills required for this position. Significant interaction presenting ideas/findings with both internal staff and external relationships (management from issuer clients and members of buyside community). Sensitivity to a wide variety of audiences is necessary. For RMs dealing with international clients, language skills are absolutely essential.
Qualifications
Strong presentation skills required for this position. Significant interaction presenting ideas/findings with both internal staff and external relationships (management from issuer clients and members of buyside community). Sensitivity to a wide variety of audiences is necessary. For RMs dealing with international clients, Spanish language skills are absolutely essential.
Primary Location: New York, NY, US
Internal Jobcode: 13330
Job: Customer/Client Service
Organization:
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