EAP Coordinator II (Union City) Job in Union City, California Us

Assumes major responsibility for the daily operations of the Employee Assistance Program (EAP) in a particular facility or geographic grouping of facilities, providing service to physicians, employees, and family members. Coordinates the development, delivery, allocation and maintenance of services in regards to assessment and short-term problem solving and referral, committee and workgroup participation, training, organizational initiative support, organizational change support, threat management, critical incident response, and consultation to managers, supervisors, human resource representatives and union representatives.

Essential Functions:
Under general clinical direction and consultative support from senior staff and management, performs the following:
- Behavioral health assessment and referral.
- Short-term problem solving.
- Consultation and training to managers, supervisors, human resource representatives and union representatives.
- Provides clinical support to less experienced coordinators.
- Crisis intervention and critical incident response management of adverse outcomes in the health care setting.
- Management of projects based on departmental and organizational needs.
- Responsibility for daily operations of Kaiser Permanente's internal EAP at the local facility.
- Develops solutions to a variety of problems of moderate scope and complexity using judgment within defined practices and procedures.
- Assesses information to identify the best solution from existing alternatives.
- Assesses all new cases and requests for services; determines course of action or seeks consultative support for complex cases/issues.
- Conducts an assessment when a new request arises and determines what has been done and still needs to be done.
- Collects and analyzes data to make informed recommendations/decisions which affect the department.
- Identifies the need for, and contracts with manager/client around role clarity and decision-making authority.

Qualifications:
Basic Qualifications:
- Licensed MFT, LCSW or PhD.
- Minimum of 3 years of EAP experience.
- Minimum of 3 years of clinical experience required including chemical dependency work, crisis intervention, traumatic stress intervention and short term problem solving.
- Experience with training design and implementation and organizational consultation preferred.
- Thorough knowledge of policies, practices and systems.
- Complete understanding and application of principles, concepts, practices, and standards.
- Full knowledge of industry practices.
- Broad application of principles, theories, and concepts in applicable discipline, plus working knowledge of other related fields.
- Must be able to work in a Labor/Management Partnership environment.
- Expertise in dealing with the complex and high risk nature of a medical services work setting a plus.
- Master's degree or PhD or equivalent experience in social work, psychology, or related clinical human services discipline.
- High School diploma or GED required.

Preferred Qualifications:
- CEAP or CEAP eligible preferred.
- Internal EAP experience preferred.
- Experience with training design and implementation and organizational consultation preferred.