FOS 20/07
FOS
My client are a leading financial organisation currently looking for Case Managers to join their successful team based in Leeds.
The position involves managing elements of the customer complaint journey, ensuring that we deliver excellent service to our customers, Regulators (Financial Ombudsman Service (FOS) and Financial Services Authority (FSA) and stakeholders, ultimately enabling the bank to restore trust with its Regulators and customers.
To be successful in this position you must have worked within complaint handling and within the financial sector.
This is initially a 6 month contract part time evenings Monday to Friday 5.00pm - 10.00pm
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