Graduate Outbound Telesales Executive
Graduate Outbound Telesales Advisor
South Leeds
£16,000 - £18,000 per annum, OTE £31,000 + Free Parking!!!
My client, one of the UK's key healthcare providers, specialising in protecting people, reducing risk across infection control and healthcare compliance services beyond clinical waste collection, treatment and disposal; resource management strategies and hazardous waste management programmes. Providing a range of services to NHS trusts, GPs, dentists, pharmaceutical manufacturers, private sector businesses; research companies and many more they are renowned within their field.
Overall Role Responsibilities of the Graduate Outbound Telesales Advisor:
Working as part of the Outbound Telesales team you will be required to pro-actively contact potential new business customers to promote the business products and services, educating customers on each and every interaction.
Main Tasks and Accountabilities of the Graduate Outbound Telesales Advisor:
• Development of sales pipeline through proactive cold call, self-qualified, pre-qualified and re-generated data from company owned records.
• Process all updates to lead/opportunity data in a timely manner
• To ensure all outbound contacts /pipeline updates are logged accurately within CRM system.
• Ensure that the CRM system is kept up to date and used effectively to drive sales performance.
• Timely and accurate completion of all documentation and information systems.
• Ensure minimum sales conversion rates, SLA’s and the required ROI levels are achieved
• Work closely with the other team member to ensure daily workflow in order to meet the high level plans/expectations
• Work effectively with other team members/areas of the business
• Achievement of all KPIs on a daily basis
• Develop ongoing relationships with colleagues within the business.
• Ensure all new customer relationships are managed efficiently and long term strategic relations are built
Skills and Competencies of the Graduate Outbound Telesales Advisor:
• Excellent interpersonal skills and relationship building qualities.
• Effective listening skills along with excellent communication abilities are a necessity.
• Proven ability to multi-task proficiently in a fast paced and targeted / performance driven environment.
• Quick learner and adaptable, with the ability to work in a fast paced environment.
• Attention to detail and focus on delivery.
• Innovative and dynamic, self-confident and motivated.
• Strong organisational skills and a key team player able to work alone as well as part of a successful team.
• Competent in the use of MS Word, Excel, Outlook, CRM and Internet based applications.
This is an exciting opportunity to join a newly established sales team within this established yet growing organisation offering career development opportunities in return for hard work, commitment and proven results.
Hours of Work: Monday – Friday either 08.30 – 16.30 or 09.00-17.00.
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