It Support / Desktop Support
Service Desk IT Support Analyst
Robert Half Technology is seeking a rounded IT Support Analyst to join a leading global Financial Services consultancy in London.
Role
The primary function of the IT Support Analyst is to provide face-to-face and remote 1st-2rd line support and systems administration. Apart from day-to-day support there will be an expectation of delivering a range of upgrades and new infrastructure initiatives.
The Service Desk IT Support Analyst MUST have;
- Microsoft Certified Professional (MCP) Certification
- Experience in working in a financial services organisation
- Previous experience in supporting over 500 users in a multi-national environment
- Substantial experience supporting Windows XP, Windows 8, Microsoft Office 2007-2010, Outlook 2007-2010
- VPN, TCP/IP support
- Symantec End-Point Security and Blackberry support
- Dell Optiplex workstations, and Dell Latitude laptops
- Experience with working with video conferencing equipment. (Polycom Video experience a plus)
Desirable
- Degree in Computer Science
-500+ multi national support
This is a No End Date Contract - Rate £22ph - £35pd
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply.
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