Manager/Analyst E-Commerce, Operations (f/m) Job in Wien

Ensure profitability by generating revenues through cost controls associated with production and service standards by serving the customer base and partner/agent network. Responsible for ensuring service quality and support objectives consistent with strategic goals and standards of the Emerging Channels and Products. Enhance service quality, ensure compliance with operating standards, and provide analysis to optimize service delivery and business growth.

Manages, leads, coordinates, and participates in operational analysis, including research, documentation, design/development, problem resolution, training, status reporting, implementation, and general root cause analysis. Creates and analyzes complex data for reporting and potential solutions driving "fact based decisions". May train and mentor analysts.

Acts as an analytics expert with an in-depth understanding and awareness of leading edge industry technology, channels, products and how WU can utilize these in growing/improving the eChannels.

Your responsibilities:

Requirements:

We offer a market-conform yearly gross salary from 57 000EUR upwards, depending on your skills and experience. Beyond that we offer a modern workplace, an excellent performance package, and the long-term perspectives and development opportunities of a global market-leader.