Reports Specialist I Job in San Diego 92121, California Us
The primary purpose of this position is to prepare reports or files for health plan clients, internal clients and state regulators with consistency and accuracy.
Responsibilities include:
· Queries and/or prepares weekly, monthly, quarterly, and annual reports based on internal and external client expectations as well as regulatory specifications.
· Queries and generates ad-hoc reports for internal and external customers.
· Formats data using customer preferred file layout.
· Queries and/or analyzes system data on a routine basis to ensure data integrity.
· Analyzes and prepares files for uploading to system tables.
· Responsible for sending reports and responding to inquiries for internal and external customers.
· Meets all reporting turnaround times or negotiated turnaround times.
· Analyzes and develops report criteria, determines reporting methodologies in accordance with mutually agreed upon criteria with Management.
· Analyzes and translates end-user requirements into written report specifications.
· Performs report testing, documents results, and makes recommendations.
· Conducts quality review and approval of scheduled and ad hoc reports.
· Evaluates recurring reporting issues, researches trends, makes recommendations to Management, and updates queries as necessary.
· Organizes, tracks and archives information and reports.
· Analyzes efficiency of current processes, makes recommendations and streamlines/automates processes.
· Recognizes unique and problem situations within areas of assigned responsibility. Researches and formulates solutions and presents to Management.
· Create end-user documentation where possible.
· Performs ongoing maintenance to existing queries and documentation.
· Maintains working knowledge in areas of assigned responsibility, including but not limited to ASH operational processes, data structure and content of ASH proprietary systems, and advanced query techniques.
Requirements:
Education/Training/Experience/Licenses
· Associate of Arts degree or equivalent experience.
· At least two years experience performing word processing, spreadsheets, and report generation. In addition, experience in querying databases required.
· Proficient in all MS Office applications, including MS SQL, Access, Excel, and Word.
· Experience in managed health care preferred.
· Experience with ASH processes and systems a plus.
Knowledge/Skills/Abilities:
· Strong verbal and written communication skills required.
· Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
· Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
· Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
· Ability to effectively organize, prioritize, multi-task and manage time.
· Demonstrated accuracy and productivity in a changing environment with constant interruptions.
· Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
· Ability to exercise strict confidentiality in all matters.
Mobility: Primarily sedentary, able to sit for long periods of time.
Physical Requirements: Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in oral and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.
Environmental Conditions: Usual office setting.